About Protech Personal
Protech Personal comes with Virus Protection, Hardware Monitoring, Patch Management.
Virus Protection is powered by industry-leading Bitdefender.
Protech Remote Hardware Monitoring creates tickets that get automatically or remediated by one of our technicians for hardware-related problems before they get serious.
Patch Management includes updates for popular software like Microsoft Office, Adobe, Mac, Windows 10, and many more.
Through the use of Protech’s Remote, Monitoring and Management (RMM) software, unlimited support by these systems will be provided. This includes the installation of critical updates for Windows Operating Systems, Apple Operating Systems, and LINUX. Automated support includes remediation for installed malware, failed services, drive clean-up (temp and unnecessary files), drive optimization, virus, malware, and spyware scans, defrags as well as hardware and software auditing. Protech’s remote monitoring and management software will monitor all PCs that are powered on 24/7 for critical errors. Critical errors will automatically create a Service Ticket in Protech’s ticket management system to be addressed by a technician or Protech’s automation Server which provides an automatic response to resolve critical issues. Errors that occur during the maintenance window such as viruses found or machines that are unavailable will trigger a Service Ticket to be automatically created in Protech’s ticket management system.
All-time billed by Protech’s Automated Support software will be covered under the terms of this agreement.
More information can be found at www.smalltowntech.shop/protech-personal
About File Backup
Fast, Efficient File & Folder Backup
Data Protection scans endpoints and detects ﬁle changes so only ﬁles that have changed are backed up. With smart scheduling, built-in compression, and block-level backup Protech can back up your endpoints without impacting network performance,
Weekly Backup Reporting
Receive weekly email reports of backup health and storage usage.
With Protech Data Protection there is no new software to install. It can be deployed to any device with the NinjaRMM agent installed and can begin backing up data almost immediately, with little to no configuration required.
Secure Transfer and Storage
All data is encrypted in motion and at rest via secure AES 256-bit end-to-end encryption and is stored in the USA (or Canada, for our customers up north). Protech’s security practices adhere to and exceed the strictest standards for data protection compliance practices.
Easy Restore = Reduced RTO
Files and folders can be recovered in just a few clicks and quickly restored to the original machine, any machine with a Protech agent, or downloaded and restored to another location. Backed by Protech’s #1 rated support, you have peace of mind knowing help is there in case of an emergency.
About Remote Desktop
Remote desktop access for all of your endpoints with customizable access groups. Perfect for companies with remote workers of employees that need to access their files when they are away from their desktops.